Useful contacts and resources
Chief Officer: Greg Burke. Email: greg.burke@nhs.net Tel: 0191 378 4831 Mob: 07795 805956
For Durham: Victoria Bennett
Tel: 07867 143246
Email: victoriabennett1@nhs.net
For Sunderland: Emma PostTel: 0191 2172983 (Voicemail available) / Mobile: 07900405470
Email: emma.post@nhs.net
Controlled Drugs Accountable Officer North East and Yorkshire website
Claire Jones: Tel: 03000 267662 Email: claire.jones2@durham.gov.uk
Call: 0800 3047039 between the hours of 09:00 – 17:00 Monday to Thursday, and 09:00-16.30 on Fridays.
Post: Healthwatch County Durham, Whitfield House, St Johns Road, Meadowfield Industrial Estate, Durham DH7 8XL
Call: 01325 380145 or 07525 237723 between the hours of 09:00 – 16:00 Monday to Friday.
Post: Healthwatch Darlington, Jubilee House, 1 Chancery Lane, Darlington, DL1 5QP
NHS England and NHS Improvement Email: england.pharmacyandoptometry@nhs.net
Tel: 07730382122
Email: nencicb-tv.pharmacyandoptometry@nhs.net
Contact for CPNEC area
Clair Dodds
Email: clairdodds@nhs.net
Tel: 07730382122
Tel: 0300 555 0340
Email: ENGLAND.cnecontractormailenquiries@nhs.net
NHS Profile Manager is a digital tool which went live in June 2022.
Community pharmacy contractors previously updated two different NHS service information updaters:
- The NHS website profile editor and
- Directory of Services (DoS) Profile Updater.
The new NHS Profile Manager replaces the two older information updaters, thereby, preventing contractors from having to input the same information onto two different platforms.
PSNC and the Community Pharmacy IT Group (CPITG), have long requested that the two current NHS service information updaters be merged, and development of the new NHS Profile Manager has been a joint effort between various stakeholders, including, PSNC, NHS Digital and NHS England and NHS Improvement (NHSE&I).
The new profile manager will not only save contractors precious time, but should also be more accurate.
The Customer Support Centre is open from 8:00-17:00, Monday to Friday for all services.
Phone: 0333 014 2884
Post *: Primary Care Support England, PO Box 350, Darlington, DL1 9QN
*Any post, including any claim forms, returns or cheques currently posted to PCSE, should now be sent to the Darlington address above, which is a secure storage and distribution facility. If you wish to courier your documents to us, please note there is a separate address for courier firms to use: Capita Intelligent Communications, Building 17, Units 2 & 6, Lingfield Point, McMullen Road, DARLINGTON, DL1 1RW.
Designated Safeguarding Lead Nurse (Adults): suenuttall@nhs.net
Designated Safeguarding Lead Nurse (Adults): Beverly.walker@nhs.net
Working Monday – Wednesday each week
Designated Safeguarding Lead Nurse (LAC/Children): karen.watson5@nhs.net
Designated Safeguarding Lead Nurse (LAC/Children): heather.mcfarlane1@nhs.net
Generic email addresses: cdccg.adultsafeguarding@nhs.net
cdccg.childrensafeguarding@nhs.net
Administration support: val.lowther@nhs.net
North of England Commissioning Support
Tel: 0300 555 0340
Email: necs.servicedesk@nhs.net
Sunderland City Council – Public Health Team
Address:
Public Health Team
Civic Centre
Burdon Rd
Sunderland
SR2 7DN
Email: PHenquiries@sunderland.gov.uk
Telephone : 0191 561 1976
